Common Induction

  • The circuit breaker is falling. (For model EIS64383 SenseFry, see the separate set of FAQs)
    The maximum output is 3.4KW for the Electrolux induction oven/stove, and 3.0~3.4KW for the highlight products. For safety, always plug into a dedicated grounded socket of AC 220V/30A or higher. If a multi-connector tab of 250V/15A or lower is used, or many different items (e.g. a rice cooker, washer, cleaner and microwave oven) are connected all at once, power may go out or issues may occur with the product due to insufficient capacity. If a multi-connector tab must be used, take the following precautions. All electric connections must be handled by an electrician. For further details, contact the customer center (1566-1238).

    ※ Caution required
    ▶ Check the voltage and the current. If necessary, connect a single product alone. (It must be a grounded socket of AC 220V/16A or higher)
    ▶ Connecting a number of electronics that consume large quantities of power onto a single multi-connector tab can lead to a lack of capacity in the multi-connector tab. To connect the product to a power source, use a single socket on the wall.
    ▶ Multi-connecting sockets must be ones that do not have an ON/OFF switch. If multi-connecting sockets with an ON/OFF switch is used, it may cause power blackouts, fires or breakdowns of the product due to issues with the switch.
  • There is noise when I operate the stove/oven. There is a tinkling sound of metal or a ‘zing’ while heating up.
    Many types of noises may occur during the heating, including noises of friction, vibration or the sound coming from a running fan. These are natural sounds and are no cause for concern. Refer to the following on various sounds. For further detail, contact the customer center (1566-1238).

    ▶ In an induction stove, the magnetic field of the coil installed underneath the fire put creates an electric current when coming into contact with the steel in the pot or pan. This electric current is used to heat the pot or pan. During the heating, the pot or pan undergoes subtle vibrations, causing some noise. This is natural and the sound may vary according to the output of the fire pit, as well as the size or material of the pot.
    ※ If a pot or pan that has an uneven bottom is used, the surface that comes into contact becomes greater, leading to louder sounds. Make sure to use a pot or pan that has a flat and even bottom when using an induction stove. Thin pots or pans, too, are more susceptible to the vibration, creating louder noises. It is best to use pots or pans with a thicker bottom.
    ▶ When the heating of the fire pit continues and the interior of the induction increases, the cooling fan automatically starts running, creating noise. The noise volume may vary depending on the structure in which the stove/oven is installed. The cooling fan may continue to run for a couple more minutes even after the induction power is disconnected to cool off.
  • The stove/oven automatically stopped. Has it broken down? (For model EIS64383 SenseFry, see the separate set of FAQs)
    The Electrolux induction products have a function that automatically stops the operation of the job for greater safety. In the following cases, the hob may automatically stop. This does not indicate an issue with the product. If you wish to resume operations, refer to the following and check the status of the cooking zone, the control panel and the pot or pan currently in use. Then turn on the power and resume operations. For further detail, contact the customer center (1566-1238).

    ※The power and the setting switch automatically turns off: In the following scenarios, the hob is automatically turned off.
    ▶All the cooking zones are turned off.
    ▶ Temperature was not set after turning on the hob.
    ▶ Something was spilled onto the control panel or something (e.g. pan or washcloth) was placed on top of the control panel for 10 seconds or more. In such a case, a signal is sounded and the hob is automatically turned off. Remove the item on the control panel or clean the panel.
    ▶ The hob becomes too hot (e.g. The water in the pot has boiled away). Before resuming the use of the hob, the cooking zone must be cooled down.
    ▶ There is an incorrect pot or pan in the cooking zone. The lamp for the symbol “F” lights up and the cooking zone is automatically turned off after two minutes.
    ▶ If the cooking zone is not turned off or the temperature setting has been changed, [-] lights up and the hob automatically turns off.

EIS64383 SenseFry only

  • The circuit breaker is falling.
    The maximum output of the Electrolux Induction EIS64383 SenseFry is 6.9KW. For safety, always plug into a dedicated grounded socket of AC 220V/30A or higher. If a multi-connector tab is used, power may go out or issues may occur with the product due to insufficient capacity. All electric connections must be handled by an electrician. For further details, contact the customer center (1566-1238).
  • The stove/oven automatically stopped. Has it broken down?
    The Electrolux induction products have a function that automatically stops the operation of the job for greater safety. In the following cases, the hob may automatically stop. This does not indicate an issue with the product. If you wish to resume operations, refer to the following and check the status of the cooking zone, the control panel and the pot or pan currently in use. Then turn on the power and resume operations. For further detail, contact the customer center (1566-1238).

    ※ The power and the setting switch automatically turn off: In the following scenarios, the hob is automatically turned off.
    ▶ All the cooking zones are turned off.
    ▶ Temperature was not set after turning on the hob.
    ▶ Something was spilled onto the control panel or something (e.g. pan or washcloth) was placed on top of the control panel for 10 seconds or more. In such a case, a signal is sounded and the hob is automatically turned off. Remove the item on the control panel or clean the panel.
    ▶ The hob becomes too hot (e.g. The water in the pot has boiled away). Before resuming the use of the hob, the cooking zone must be cooled down.
    ▶ There is an incorrect pot or pan in the cooking zone or no pot or pan at all. Two minutes after the white cooking zone symbol blinks, the induction cooking zone is automatically turned off.
    ▶ If the cooking zone is not turned off or the temperature setting has been changed, a message lights up in a minute and the hob is turned off.

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