Yes. If the repair services are offered at cost and not for free, a one-way shipping fee is charged when the product is shipped to you after the repair, in addition to the repair service fees (consisting of the cost for the parts used and the cost of labor). You can book a courier pick-up service by calling the customer center (1566-1238
) or through one-on-one inquiries. When booking through the one-on-one inquiries, have your name, contact information, address, model, serial number and symptoms ready for a quicker service.